FAQ
What products do you offer at Tree House Cabinets?
We specialize in wholesale distribution of high-quality kitchen cabinets, bathroom vanities, and custom closets. Our range includes various styles, sizes, and configurations to suit different tastes and requirements.
What types of payment methods do you accept at Tree House Cabinets
We accept all major credit cards for your convenience. Additionally, certain qualified customers may be eligible for net terms, subject to our credit evaluation process.
Can I order both assembled and RTA products?
Absolutely! You can choose between fully assembled cabinets and vanities or opt for our RTA products, depending on your specific requirements and convenience.
How does delivery work for the cabinets I order?
We deliver your cabinets to a secure location specified by you. Please note that we do not offer in-unit delivery services, and it is your responsibility to arrange transportation of the goods from the drop-off point.
What is the return policy for both assembled and RTA orders?
We offer a 30-day return policy for both assembled and RTA products, provided they are returned in their original condition.
How do you ensure the quality of your assembled and RTA products?
All our products, whether assembled or RTA, undergo rigorous quality checks to ensure durability and a premium finish.
Can I order samples before making a full purchase?
Absolutely! We highly recommend ordering samples to verify the color and material in your local lighting conditions. The cost for up to three samples can be credited toward your full cabinetry order.
How do you ensure the quality of your cabinets?
Quality assurance is a key concern, so customers will want to know about the manufacturing processes, quality checks, and standards your products adhere to
Can you store my order if I’m not ready to receive it
Since you offer to store finished goods for up to 30 days before charging a storage fee, customers will inquire about this option and the associated costs.
Can I customize the cabinets I order from Tree House Cabinets?
Yes, we can customize and modify cabinet depth and other aspects for an additional charge of $75 per cabinet.
How can I ensure the cabinets I order will fit my space?
While we offer free measurement services in Northeast Ohio, we recommend hiring a professional to confirm cabinet dimensions for orders outside this area.
Are there any limitations on the locations where you provide design and measurement services?
Currently, our free design and measurement services are available only within Northeast Ohio. For locations outside this radius, please contact us for assistance.
How does delivery work for the cabinets I order
We deliver your cabinets to a secure location specified by you. Please note that we do not offer in-unit delivery services, and it is your responsibility to arrange transportation of the goods from the drop-off point.